Privacy policy

1. Overview

Sotiris Cars operates a concierge-led rental service based in Athens, Greece. We collect only the information needed to handle enquiries, prepare tailored proposals, confirm bookings and coordinate guest communication.

2. Information we collect

Typical information includes:

• Identity details such as name and preferred title.
• Contact details such as email address and phone number.
• Stay details such as travel dates, preferred cars, itinerary ideas and service preferences shared via the booking flow or concierge.
• Technical data such as approximate location, device and browser type, used only to keep the site performing smoothly.

3. How we use your information

Your information is used to:

• Prepare availability checks, quotations and booking confirmations.
• Coordinate logistics such as handover times, airport transfers and island connections.
• Respond to concierge questions about cars, itineraries and services.
• Send optional updates and editorial newsletters if you explicitly opt in, which you can opt out of at any time.

4. Use of data to improve the concierge

Short excerpts from booking requests and concierge conversations may be stored to help improve the experience over time. Where these excerpts are linked to an identifiable email address, they are only used for training or analysis if you have explicitly allowed such use in your profile or during the booking flow. You can withdraw this consent at any time, and we will stop using future data for this purpose and can delete past entries where required by law.

5. Data sharing and storage

We do not sell guest data. Limited information may be shared with carefully selected partners involved in your stay (for example, a chauffeur or island handover partner), strictly on a need-to-know basis. This site does not process online card payments.

6. Cookies and tracking

This site uses essential cookies to keep the booking flow secure and may use anonymous analytics to understand how the site is used. Marketing cookies are only used where required and where you have given consent. You can update your cookie and newsletter preferences via your profile or by contacting the concierge team.

7. Your rights

You can ask to access, correct or delete your personal information, or to withdraw consent for marketing communications, by contacting Sotiris Cars via the details provided in your booking confirmation.

8. Contact

For questions about this policy or how your data is handled, please contact the Sotiris Cars concierge using the booking or contact details provided on this site. This page is provided for guidance only and does not replace formal legal advice.